Welcome to Lunira Line. By using our website, you agree to the following terms and conditions:
1. Products
- All product images on the website are for illustration purposes only. Product colors may slightly vary due to photography lighting or screen settings.
- Some pieces are adorned with hand-beaded details. The placement or slight variations in beads may differ from piece to piece due to the handcrafted nature of Mukhawir designs, making each item unique.
- We ensure product quality before shipping, but we are not responsible for any damage caused by improper use or incorrect washing.
2. Orders & Payment
- Orders are confirmed only after full payment is completed through the website.
- Prices shown include the product only. Shipping fees are calculated based on the customer’s location.
3. Shipping & Delivery
- Domestic delivery usually takes 1–5 business days.
- Delivery to GCC countries typically takes 7–10 business days, depending on the shipping company.
- Our store is not responsible for delays caused by shipping companies or circumstances beyond our control.
4. Exchange & Returns
- We do not accept exchanges or returns once an order has been completed.
- The only exception is if a product arrives with a manufacturing defect. The customer must photograph the item and send the images within 24 hours of receiving the order for consideration.
5. Intellectual Property
- All designs, images, and logos on Lunira Line’s website are the property of the store and may not be used or copied without official permission.
6. Privacy Policy
- We respect our customers’ privacy. Contact information is used solely for order processing or sending special offers.
- Your data will not be shared with any third party without your consent.
7. Amendments
- The store reserves the right to modify these terms and conditions at any time. Changes take effect immediately upon publication on official channels.